Shipping policy

Shipping Policy

Last updated: September 26, 2025

At Sincerely Sharmen, we aim to deliver your orders quickly and reliably.

1) Processing Time

  • Orders are processed within 2–4 business days.

  • Custom or print-on-demand items may take longer (up to 7 business days).

2) Shipping Rates & Delivery

  • Shipping rates are calculated at checkout.

  • Estimated delivery times:

    • Domestic (U.S.): 5–10 business days.

    • International: 10–20 business days (varies by destination).

Note: Delivery times are estimates and may be affected by carrier delays or holidays.

3) Tracking

Once your order ships, you’ll receive an email with tracking information.

4) Wrong Address / Delivery Issues

Please double-check your shipping address. We are not responsible for orders shipped to incorrect addresses provided by the customer.

5) Lost or Damaged Packages

If your package is lost or arrives damaged:

  • Contact us at sincerelysharmen@gmail.com within 7 days of delivery.

  • Provide your order number and photos if damaged.

  • We’ll work with you to resolve the issue (replacement, reshipment, or refund depending on the situation).

6) International Orders

International orders may be subject to customs fees, duties, or taxes. These are the customer’s responsibility.

7) Contact Us

For questions about shipping, contact us at sincerelysharmen@gmail.com.